Return & Refund Policy
At BUBBLES4U, customer satisfaction is important to us. This policy explains the conditions under which returns, exchanges, or refunds may be accepted.
1. Eligibility for Returns
Returns or exchanges are accepted only under the following conditions:
- Product received is damaged or defective.
- Incorrect product or size delivered.
- Product has a manufacturing defect.
Return requests must be raised within 48 hours of delivery.
2. Conditions for Return Approval
To qualify for return or exchange:
- Product must be unused and unworn.
- Original packaging, tags, and accessories must be intact.
- Product must not be damaged due to customer misuse.
- Proof of purchase and clear images/video of the issue must be provided.
Used or worn footwear cannot be returned for hygiene reasons.
3. Non-Returnable Items
Returns are not accepted for:
- Products damaged after use
- Incorrect size ordered by customer
- Minor color variation due to screen display
- Clearance or discounted sale items (unless defective)
4. Exchange Policy
If eligible, customers may opt for:
- Size exchange (subject to availability), or
- Replacement of the defective/wrong item.
Exchange shipping timelines depend on delivery location.
5. Refund Policy
Refunds are processed only if:
- Replacement product is unavailable, or
- Return is approved due to defect or wrong item.
Refunds are issued to the original payment method or via bank transfer within 7–10 business days after product inspection.
Shipping charges, if any, may not be refundable.
6. Return Process
To request a return or exchange:
- Contact customer support within 48 hours of delivery.
- Share order details and product issue images/video.
- Wait for approval and pickup instructions.
- Pack product securely in original packaging.
7. Contact for Returns & Support
For return requests or assistance:
BUBBLES4U
Building No: 4-29-3-1-1, Balaji Nagar
Kurnool – 518002, India
📞 +91 9966928238
📧 Contact@bubbles4u.in